Policies for Bed and Breakfast Guests: Updated June 16 2026
I. Check-in/out
- Self check-in instructions and your door access code will be in your envelope at the front door, on the day of arrival.
- Check-in is available from 3:00 PM to 8:00 PM.
- Arrivals after 8:00 PM require prior approval and advance arrangements with the Innkeeper.
- Check-out is at 11:00 AM.
- Late check-out may be available with advance approval for a fee of $99.
- Early arrivals must be requested in advance and cannot be guaranteed. Approved early arrivals may incur a $50 fee to accommodate scheduling and housekeeping requirements.
- Luggage drop-off and delivery of in-room items may be accommodated with advance notice.
II. Accessibility and EDI Statement
- Bayberry Inn offers both double and triple occupancy accommodations. A fee of $50 per night applies for a third guest in the Bayberry and Canterbury Rooms.
- Children ages 12 and older are welcome with prior approval.
- We offer a wheelchair-accessible entrance ramp, grab bars in most bathrooms, and a shower chair upon request. Our most “ADA friendly” room is the Plum Blossom.
- All common areas are accessible without stairs.
- Quiet hours are observed from 9:00 PM to 9:00 AM. We ask all guests to respect fellow guests, neighboring properties, and the peaceful atmosphere of the Inn.
- All guest rooms and common areas feature flat-screen televisions and bedside USB charging stations.
- Complimentary streaming services and closed captioning are available on all televisions.
- Secure bicycle storage is available. Bicycles may not be stored in guest rooms.
Our Commitment to Inclusion
At Bayberry Inn and Oregon Wellness Retreat, we are committed to creating an environment where guests, team members, and partners feel welcome, respected, supported, and valued. We strive to foster a culture of belonging where all individuals can enjoy a safe, comfortable, and restorative experience.
Wellness Room Policies
- The Bayberry Inn Wellness Room is available exclusively to registered guests and approved members.
- · Guests must complete and sign the Wellness Room Waiver before using any equipment or participating in wellness activities.
- · Waiver forms are located outside the Wellness Room door and must be completed and placed in the kitchen prior to use.
- · Use of the Wellness Room and all equipment is voluntary and at your own risk.
- · Guests are responsible for determining whether they are physically able to participate in exercise, stretching, recovery, or wellness activities. If you have health concerns or have not exercised recently, we recommend consulting your healthcare provider before participating.
- · Guests should inspect equipment before use and immediately report any damaged or malfunctioning equipment to staff.
- · By using the Wellness Room, guests acknowledge and accept the inherent risks associated with exercise and wellness activities, including the risk of injury, illness, or other adverse outcomes.
- · Bayberry Inn, Oregon Wellness Retreat, their owners, employees, contractors, and facilitators are not responsible for injuries, losses, or damages resulting from the use of the Wellness Room or participation in wellness activities.
- · Participation in any wellness service, class, workshop, or activity is entirely voluntary. Guests may decline participation at any time.
- The full Wellness Room Waiver and Release of Liability is incorporated into these policies and must be signed before access is granted.
III. Breakfast
- A freshly prepared multi-course breakfast is served promptly at 9:00 AM, in one of our indoor or outdoor dining areas.
- Please notify us of any dietary restrictions when booking.
- Special dietary accommodations may require additional preparation and ingredients and may incur a fee of $12-$20 per person.
- Additional breakfast guests may be accommodated with advance approval and availability for $25 per person.
IV. Housekeeping
- Guest privacy is important to us. Housekeeping will not enter your room during your stay without your permission.
- Fresh towels, amenities, and trash removal are available upon request.
- As a historic home, room temperatures may vary. All guest rooms include central heating and air conditioning, ceiling fans, additional blankets, and supplemental heaters. Additional fans may also be available upon request.
Please let us know if there is anything we can do to improve your comfort during your
V. Pets
- Pre-approved pets are welcome in the Garden Room only.
- Pets are not permitted in shared indoor guest areas due to sanitation regulations.
- Guests must request with us, in advance, if they plan to bring a pet.
- A pet cleaning fee of $45 per pet applies.
- Pets may not be left unattended at the Inn without prior approval.
- Crated pets may be permitted on a case-by-case basis.
- Excessive barking, disruptive behavior, or property damage may result in the pet being required to leave the property.
- Guests are responsible for any damage, excessive cleaning, or replacement costs associated with their pet.
- Complimentary pet amenities, including a blanket, towel, treats, and waste bags, will be provided during your stay.
- By bringing a pet to Bayberry Inn, you acknowledge and agree to our full pet policy.
VI. Payments
- Visa, MasterCard, Discover, and American Express accepted.
- A receipt will be emailed following each payment transaction.
- All rates are based on double occupancy unless otherwise noted.
- An additional guest fee of $50 per night applies to approved third guests in the Bayberry and Canterbury Rooms.
- Quoted rates do not include the 10% City of Ashland Lodging Tax and 1.8% Oregon State Lodging Tax.
- Final balances are processed according to the reservation option selected at booking.
Reservation Options
Bayberry Saver Rate
$247 per night + tax
Our best value for guests whose travel plans are firm.
- Full payment due at booking.
- Non-refundable.
- No date changes.
- No credits for cancellations, shortened stays, early departures, or no-shows.
Bayberry Standard Rate
$267 per night + tax
Our traditional Bayberry reservation option.
- One-night deposit due at booking.
- Remaining balance due 21 days prior to arrival.
- Cancellation requests received more than 21 days prior to arrival will receive a refund less a $45 administrative fee.
- Cancellations received within 21 days of arrival are non-refundable.
- One complimentary date change may be requested up to 21 days prior to arrival.
- New stay dates must be completed within 6 months of the original reservation.
- New reservation dates must be of equal or greater value.
- Subject to availability.
Bayberry Flexible Rate
$307 per night + tax
For guests who would like maximum flexibility.
- One-night deposit due at booking.
- Remaining balance due 21 days prior to arrival.
- Cancellation requests received more than 7 days prior to arrival will receive a full refund less a $45 administrative fee.
- One complimentary date change may be requested up to 72 hours prior to arrival.
- New stay dates must be completed within 6 months of the original reservation.
- Subject to availability.
- Cancellations received within 72 hours of arrival are eligible for a future credit equal to 50% of the reservation value.
- Future credits must be used within 6 months of the original arrival date.
VII. Other Policies and Incidentals Clause
- Guests are responsible for maintaining the condition of guest rooms, furnishings, fixtures, equipment, and common areas during their stay.
- If you notice any damage or maintenance concerns upon arrival, please notify us as soon as possible so we can properly document the issue.
- Guests may be charged for missing items, excessive cleaning, damage beyond normal wear and tear, or unauthorized removal of linens, furnishings, décor, equipment, or other property belonging to Bayberry Inn.
- By making a reservation, guests acknowledge that they have read and agree to Bayberry Inn's policies.
- If you are concerned about unexpected travel disruptions, we strongly recommend purchasing travel insurance.
- Reservations made through third-party booking platforms may be subject to additional terms and conditions established by those providers.
VII. Smoking
- Bayberry Inn is a non-smoking property indoors.
- Smoking is permitted only in designated outdoor areas. Please be considerate of other guests, open windows, and neighboring properties.
- Smoking, vaping, marijuana use, or the use of any combustible products is strictly prohibited inside guest rooms and indoor common areas.
- A minimum cleaning fee of $300 will be charged for any violation of the indoor smoking policy. Additional fees may apply if professional remediation is required.
- The burning of candles, incense, or other open-flame items is prohibited in guest rooms and common areas due to fire safety and insurance requirements.
IX. Parking & Electric Vehicle Charging
- One complimentary on-site parking space is provided per guest room.
- Electric vehicle charging is available for registered guests using our 240V EV outlet. Guests must provide their own compatible charging equipment.
- EV charging availability cannot be guaranteed and should be requested in advance whenever possible.
- Small RVs and oversized vehicles may be accommodated based on availability and with advance approval.
- Bayberry Inn is not responsible for damage, theft, or loss involving guest vehicles or personal belongings left in vehicles.
X. Cancellations: For “Bed and Breakfast” accommodations only. (Not for All-Inclusive Retreats)
(Not Applicable to Oregon Wellness Retreat Packages)
- All reservation changes and cancellation requests must be submitted in writing via email. You may then call to ensure we saw the email.
- We do not accept cancellation requests by phone, voicemail, text message, or social media.
- A shortened stay is considered a cancellation and is subject to the reservation option selected at booking.
- No-shows are charged the full value of the reservation.
- Our cancellation policies apply regardless of the reason for cancellation, including illness, family emergencies, flight disruptions, weather events, wildfire or smoke conditions, work schedule changes, road closures, or other travel interruptions.
- Bayberry Inn is not responsible for cancellations, schedule changes, or modifications made by the Oregon Shakespeare Festival.
- Because unexpected events can occur, we strongly recommend purchasing travel insurance.
Oregon Shakespeare Festival Guests
As an Oregon Shakespeare Festival partner, Bayberry guests receive access to ticket discounts and complimentary OSF ticket insurance. Discount information will be included in your reservation confirmation.
XI. Group Bookings, OWR, & Whole House Rentals:
We love hosting groups and would be honored to help create a memorable gathering experience.
The following policies apply to reservations of three or more rooms, All-Inclusive Retreats, and whole-house rentals:
- A deposit equal to 50% of the reservation total is required at booking.
- The remaining balance is due 21 days prior to arrival.
- Group, OWR reservations, and whole-house rentals are non-refundable.
- Date changes may be approved at management discretion and are subject to availability.
- Reservations involving multiple properties may be subject to additional policies specific to those accommodations.
- Please let us know at any time during your stay if there is anything we can do to improve your experience.
XII. All-Inclusive Retreat Policies
See link for O.W.R. All-inclusive Retreat policies: https://oregonwellnessretreat.com/policies
XIII. Privacy Policy
-At Bayberry Inn, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
· -Information Collection. Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Bayberry Inn. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Bayberry Inn does not give or sell to anyone any information we collect on our site.
· -We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose to.
· -Security. At Bayberry Inn, we take security seriously. When users make a reservation, we use every precaution to safeguard it online and offline.
· -Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card numbers, names, and addresses, so that it cannot be read over the internet.
· -Policy Modifications. Bayberry Inn may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment business needs or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.